by BERNAMA/ FILE PIX
Tenaga Nasional Bhd (TNB) has assured that it will continue to offer relief packages to the business events sector impacted by the COVID-19 pandemic even though the stimulus package to the sector ended on Sept 30, 2020
Among them are connected Load Charges (CLC) deferment upon request, re-declaration of the Maximum Demand (MD) during the CLC period such as customers, who have over-declared their electricity requirements during registration, can request for a review, with some additional costs, it said in a statement.
The additional cost is based on the investment made, risk levels and the customer profile. Interested customers are advised to apply officially for the CLC deferment and/or reduction of MD.
They are to state their account number, the period requested for CLC deferment and the quantum of the downward revision in the MD (in kW) for re-declaration request.
The application can be submitted to either any Kedai Tenaga, TNB’s State Head of Customer Service or the headquarters of TNB Retail in Petaling Jaya.