Provide them with photos and details of what happened, along with any other relevant documents.
Here is a list of general insurance companies hotline numbers if needed:
1. AIG Insurance Malaysia Berhad
General Hotline: 1800-88-8811 or 603-21180188
2. AIA General Berhad
General hotline: 1300-88-1899
Flood losses (Mestari Adjusters): +603-79890310 / 0311
Flood losses (Malayan Adjustment Co Sdn Bhd) – +6016-4102111 (Nelson) or +6016-2129949 (Rebecca Poh)
3. Allianz General Insurance Company (M) Berhad
Allianz Road Rangers (24-hour accident/roadside assistance): 1-800-22-5542
4. AmGeneral Insurance Berhad
General hotline:
o Kurnia: 1800-88-3833
o Amassurance: 1800-88-6333
5. AXA Affin General Insurance Berhad
Flood claims 24/7 Hotline: +603-7989 0310
6. Berjaya Sompo Insurance
Catastrophe loss management hotline 24-hours and seven days a week:
o Non-motor: 1800-18-8010
o Motor: 1800-18-8033
7. Chubb Insurance Malaysia Berhad
General hotline: +603-20583000 / 1-800-88-3226
8. Etiqa General Insurance Berhad
Flood claims careline:
o +603-26928188 for Kuala Lumpur, Selangor, Perak, Kedah, Penang, and Perlis
o +603-42707735/5068 for Kelantan, Terengganu, Pahang, Johor, Melaka, Negeri Sembilan, Sabah and Sarawak.
9. Great Eastern General Insurance (Malaysia) Berhad
General claims hotline: 1300-13-1088
10. Liberty Insurance Berhad
General hotline:1300-88-8990
11. Lonpac Insurance Berhad
General hotline: +603-22628666
12. MPI Generali Insurans Bhd
General hotline: +603-20349888
13. MSIG Insurance (Malaysia) Bhd
MSIG 24 Hour Home Assist Line: 1-300-88-0863
14. Pacific & Orient Insurance Company Bhd
General hotline: 1800-88-2121
15. Progressive Insurance Bhd
General hotline: 1800-88-8458
16. QBE Insurance (M) Berhad
General hotline: 1-300-88-4847
17. RHB Insurance Berhad
24/7 Hotline: 1300-88-0881 or WhatsApp: +6012-6031978
18. The Pacific Insurance Berhad
General hotline: 1800-88-1629
19. Tokio Marine Insurans (M) Berhad
Catastrophe claims handling process: +603-20278488 (Whatsapp)
20. Tune Insurance Malaysia Berhad (Tune Protect Malaysia)
o Available 24/7 flood claims for motor vehicle: 1800-22-8863
o Available 24/7 flood claims for your residential / commercial property: +603-79890310
21. Zurich General Insurance Malaysia Berhad
General hotline: 1-300-888-622
Takaful Operator Companies Customer Hotline Numbers1. Etiqa General Takaful Berhad
o 24-hour WhatsApp auto assist: 1-800-88-6491
o Flood claims careline at +603-26928188 (Kuala Lumpur, Selangor, Perak, Kedah, Penang, and Perlis) or +603-42707735/5068 (Kelantan, Terengganu, Pahang, Johor, Melaka, Negeri Sembilan, Sabah and Sarawak)
2. Syarikat Takaful Malaysia Am Berhad
Tel: 1-300-88-252385
3. Takaful Ikhlas General Berhad
Tel: +603-27239696
4. Zurich General Takaful Malaysia Berhad
Tel: 24-hour Zurich flood hotline +603-42700024
Mobile: +6017-3046288